Privacy Policy
Lucky Duck Insulation, LLC (“Lucky Duck Insulation,” “we,” “us”) operates the website at luckyduckinsulation.com. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, request an estimate, schedule a service, or otherwise interact with us. By using our website or services, you agree to the terms of this Privacy Policy.
Information we collect
We collect information you provide directly, such as your name, phone number, email address, property address, ZIP code, and details about your home and the work you're considering, when you submit a contact form, request a free assessment, or schedule a service. We may also collect basic technical information automatically (browser type, device type, IP address, referring URL, pages visited) through standard website logs and analytics tools.
How we use information
- To respond to inquiries, schedule assessments, and provide insulation services.
- To send service-related communications (appointment confirmations, project updates, invoices, warranty information).
- To discuss potential rebate or incentive programs when applicable, with your permission.
- To improve our website, marketing, and customer service.
- To comply with applicable laws, contracts, and our legitimate business interests.
We do not sell personal information.
Sharing your information
We share information only with service providers who help us run our business, for example, our scheduling and CRM system (Housecall Pro), our website hosting provider, our email/SMS providers, and payment processors. Each of these providers is bound to use your information only to perform their service for us. We may also disclose information when required by law, to enforce our agreements, or to protect rights, property, or safety.
SMS & phone communications
If you provide your phone number, you agree we may contact you by phone, voicemail, or text message about your project, including via automated systems. Standard message and data rates may apply. Reply STOP at any time to opt out of text messages from us.
Cookies & analytics
We use cookies and similar technologies to operate the site, remember preferences, and measure usage. You can disable cookies in your browser, though some site features may not work as well. We may use third-party analytics services to understand how the site is used.
Data security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is perfectly secure, however, and we cannot guarantee absolute security.
Your choices
You may request access to, correction of, or deletion of personal information we hold about you by emailing info@luckyduckinsulation.com. Florida residents may have additional rights under applicable state law.
Children
Our services are intended for adult homeowners. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Continued use of the site after an update means you accept the updated policy.
Contact us
Questions about this Privacy Policy? Reach out:
Lucky Duck Insulation, LLC
Sarasota, FL
info@luckyduckinsulation.com · 941-390-3825